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Handling A Grievance


  • NKR (Sirius House) 2 Charles Way Kloof, KZN, 3610 South Africa (map)

Course outline:

  • Functions of a grievance procedure

  • General rules of any grievance procedure

  • Steps to ensure the effectiveness of grievance procedures

  • The general structure of a grievance procedure

  • Grievance procedure and documentation for managers and employees

  • Resolution of disputes relating to unfair labour practices

Earlier Event: November 5
Poor Performance Management
Later Event: November 5
Conflict Resolution