Back to All Events

Sales Negotiation Skills


  • NKR (Sirius House) 2 Charles Way Kloof, KZN, 3610 South Africa (map)

Course outline:

  • Understanding your customer

  • Planning a sales negotiation strategy

  • Getting buy-in and handling concessions

  • How to close the deal

  • Recognising and managing negotiation tactics 

  • Maintaining motivation and drive

Earlier Event: November 6
Customer Service Excellence
Later Event: November 6
Handling A Strike