INTERESTED IN ATTENDING ONE OF OUR TRAINING COURSES?
For in-house and out-of-office training, please contact us.
CCMA Conciliation & Arbitration
Gain a sound knowledge of how the CCMA conciliation and arbitration processes and bargaining councils work to be able to effectively represent your organisation at the CCMA.
Collective Bargaining
Collective bargaining (the process of negotiating with unions) takes knowledge and skills. This course is an introduction to the foundation steps of effective collective bargaining.
Handling A Strike
Guidelines for negotiating with trade unions and surviving strike action.
Conflict Resolution
This course will consider how to deal with conflict situation within the workplace, including the development of a conflict resolution strategy and ways in which to prevent conflict.
Handling A Grievance
Employee grievances can be wide-ranging and vary from general dissatisfaction with wages and conditions of employment. This course will consider how grievances are challenged and dealt with.
Poor Performance & Management
An explanation of what constitutes poor performance and how to conduct a performance review.
Effecting Discipline
Designed to introduce managers, supervisors, and HR Practitioners to the disciplinary process and how to deal with specific employee offences.
Chairing Hearings
An explanation of the steps involved in chairing a hearing as well as the appeals process.
Industrial Relations Certificate Course (10 modules)
Designed to introduce managers, supervisors, and HR practitioners to the Labour Relations Act and to poor performance procedures, including retrenchment, CCMA arbitration, and negotiation skills.
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